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Your trailing documents made
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End-to-end document services for mortgage lenders and investors

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360° Fulfillment
DocProbe retrieves, processes, and ships your post-closing trailing documents; seamlessly, efficiently and cost-effectively.
Data Import
Document
Retrieval
Sorting
Audit and Correct
Processing and
Indexing
Shipping

Data Import

Your post-closing process begins with scheduled imports of your closed loan data into our system, the start of your headache free and streamlined trailing docs process. You only pay per loan processed so your costs adjust along with your volume.

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Documents
Retrieval

DocProbe is the new address for all your trailing docs. Using a combination of automated follow ups and calls from your dedicated account representative to title companies, EVERY document is accounted for and retrieved.

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Sorting

The DocProbe mailroom team opens and sorts through every incoming item, the first step in alleviating the expense from your pocket and burden from your staff.

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Auditing & Correcting

Every document is audited for accuracy through our rigorous audit checklist. We manage and take responsibility for all necessary corrections and investor exceptions.

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Processing & Indexing

Each document is barcoded and entered into our proprietary processing platform. Easily search and track any document as it moves towards fulfillment. Through our integration with your LOS, a digital copy is readily available to you at all times. Transparent and connected, you are always in the know and in control.

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Shipping

We ship all your documents to your investors and custodians. Every document arrives on time, every time so you can build better secondary market relationships. With no added shipping fees, and our No-Penalty guarantee, your costs remain stable and without surprises.

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Streamlined Process
Easily ensure your documents are retrieved, audited, indexed and shipped securely to your investors and agencies with our complete document solution.
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Reduced Operational Costs
Lower your fixed overhead cost and improve your bottom line with variable fees, process efficiencies, no long term contracts, and our no-penalty guarantee.
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Improved Relationships
Rank higher on the secondary market by delivering accurate and complete post-closing documents to your investors and agencies - on time, every time.
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Find out how DocProbe helps businesses like yours.
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Our clients
Top lenders trust DocProbe
AFR, American Financial Resources
American Pacific Mortgage
“DocProbe has been a partner with us for about a year and it has been proven time and again what a good decision it was to outsource our trailing docs process to them”
Chip Glover
Senior Executive Vice President (SEVP) – Chief Operating Officer
Towne Bank Mortgage
Your Documents. Retrieved. Delivered. On Time.
Easy. Efficient. Cost Effective.
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